Contact us

We’d love to hear from you

Our friendly team is always here to chat.

Email

Our friendly team is here to help.
hello@poolz.com.au

Office

Come say hello at our office HQ.
253 - 255 David Low Way
Peregian Beach QLD 4573

Phone

Mon-Fri from 8am to 5pm.
1300 448 407
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Frequently asked questions

Everything you need to know about Poolz. Can’t find the answer you’re looking for? Get in touch with our friendly team using the form above.
Can I talk to someone at Poolz?
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Absolutely! We'd love to talk to you. You can give us a call on 1300 448 407 or 07 4800 5096 or you can SMS us on +61480 096 774 during normal business hours.

Where is Poolz based?
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Poolz is an Australian company, based on the Sunshine Coast. That being said, much of our team works remotely and is spread around the country.

Can I come to the Poolz office?
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Yes, you're welcome to pay us a visit, however we to ask that you make an appointment first. Our team is busy assisting customers and pool builders, so if you want to meet with a member of our team, please get in touch to arrange a suitable time.

What are your opening hours?
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Poolz is open 9am to 5pm Monday to Friday. That being said, we do often have support staff working outside these hours. If you'd like to talk to someone or visit us, it will need to be during our normal business hours.

I have questions - where can I get answers?
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You have loads of options:

  • Visit our FAQ page
  • Get in touch online
  • Call us on 1300 448 407
  • SMS us on +61483900650
  • Email us on hello@poolz.com.au
  • Snail mail us at 253-255 David Low Way, Peregian Beach, QLD 4573; or
  • DM us on Facebook, Instagram, or LinkedIn